Frequently Asked Questions
Everything you need to know about shopping with In-Excess
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. Express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and are calculated at the final stage of checkout.
Are the products covered by a warranty?
Yes, all In-Excess products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship under normal use.